Eligibility
Returns accepted within 7 days of delivery for the following reasons:
- Wrong product received
- Damaged product
- Major defect
Conditions
To be eligible:
- Product must be unused and in original packaging
- Proof of purchase required (invoice/order ID)
Non-Returnable Items
- Used products
- Hygiene-sensitive items (if any)
- Clearance/sale items (if mentioned)
Refund Process
- Once inspected and approved, refund will be processed within 5–7 business days
- Refund will be issued to the original payment method or wallet credit based on situation
Return Shipping
- In case of seller fault (wrong/damaged product), we cover return shipping
- In other cases, customer may pay return cost
